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Quality Assurance

We work with companies across a broad range of sectors to implement, maintain and improve their quality assurance systems and quality control methodologies. These efforts can and often lead to certification of the QMS against one or more standards.

QMS | Quality Management Systems

For any business, the benefits of having standardised processes, structure and systems as appropriate for the business are vast. The levels you go to are dictated by the size of your organisation and the sector you operate in and the organisations culture. Formal quality management systems are the foundations for most other systems to flourish, whether these are technical and operational, HR or sales and marketing, a well designed and embedded QMS will benefit everyone in the organisation.

We can help you to achieve certification to your required standard. The process is as follows:

 – Complete a gap analysis against the requirements of the chosen standard

 – Develop a bespoke plan to address the gaps

 – Develop the necessary policies, procedures and other documentation

 – Develop and implement the processes and systems needed to comply with your QMS

We can help you develop tools and systems or if necessary, evaluate the available software solutions that will help you deliver compliance

 – Complete the internal audits

 – Complete your management review

 – Guide you through the certification audit

 – Performance monitoring and measurement

Customer Satisfaction

Process performance

Support performance

 – Internal Audits and Inspections of your processes / operations / facilities / sites, etc

 – Quality Improvements

 – Risk & Opportunity Management

 – Complaints and Corrective Action Management

 – Document Control

  – Management Review – input preparation

 – QMS awareness and training

Acting Quality Manager Services

We can act as your Quality Manager, responsible for the ensuring the effectiveness of your full QMS and ensure you maintain certification to your standards.

This is a bespoke service tailored to your specific needs.

If you would like to know more, please contact us.

Project Management

We have worked with many clients on varied requirements to deliver agreed objectives, using predefined resources and budgets

These projects can be anything from development of bespoke performance monitoring dashboards to the implementation of ERP systems

Contact us with your specific requirements

Supplier Management & Auditing

More and more, we rely on our suppliers and their compliance and performance to deliver our own commitments and obligations

We can work with you to develop an assessment criteria for your key suppliers and if you wish, we can complete the assessments and provide you with a detailed report

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Quality Standards

ISO 9001 sets out the criteria for a quality management system. It can be used by any organisation, large or small, regardless of its field of activity. In fact, there are over one million companies and organizations in over 170 countries certified to ISO 9001.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles are explained in more detail in ISO’s quality management principles. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

READ MORE on ISO.org

The Q Mark for Quality Management Systems is a business excellence framework that reviews all aspects of an organisation on an annual basis. The Q Mark framework is based on the tried and tested business excellence framework which is used by more than 30,000 organisations throughout Europe.

READ MORE on EIQA.ie

ISO 26000:2010 provides guidance rather than requirements, so it cannot be certified to unlike some other well-known ISO standards. Instead, it helps clarify what social responsibility is, helps businesses and organisations translate principles into effective actions and shares best practices relating to social responsibility, globally. It is aimed at all types of organisations regardless of their activity, size or location.

The standard was launched in 2010 following five years of negotiations between many different stakeholders across the world. Representatives from government, NGOs, industry, consumer groups and labour organisations around the world were involved in its development, which means it represents an international consensus.

READ MORE on ISO.org

Speciality / Sector Specific Standards

Medical Devices – Quality Management Systems – Requirements

 – We work with Distributors of Medical Devices to achieve MDR compliance in line with the HPRA Guidelines

 – We work with Suppliers into Medical Device Manufacturers

READ MORE on ISO.org

PS 9000 – Pharmaceutical packaging materials for medicinal products

READ MORE on PQG.org

ISO 15378:2017 – Primary packaging materials for medicinal products — Particular requirements for the application of ISO 9001:2015, with reference to good manufacturing practice (GMP)

READ MORE on ISO.org

Market, Opinion and Social Research

READ MORE on ISO.org

People Excellence

People Excellence aims to help improve your organisation, starting from the inside out. It enables you to engage better with your employees, recognising that they are a key source of competitive advantage. By getting certified to a People Excellence Standard, and boosting your people management processes, you can have greater confidence that your business plans are implemented successfully. These schemes help organisations in becoming more efficient, productive, flexible, competitive and innovative.

We can help you develop compliance in the required areas to benefit from improved people management processes which in turn delivers more engaged employees and improved productivity.

Applicable Standards

Excellence Through People is a certification scheme designed to help improve your organisation, starting from the inside out. It enables you to engage better with your employees, recognising that they are a key source of competitive advantage. By getting certified to ETP, and boosting your people management processes, you can have greater confidence that your business plans are implemented successfully. The scheme is used by many of Ireland’s most successful organisations in becoming more efficient, productive, flexible, competitive and innovative.

READ MORE on NSAI.ie

Doing your best work.

Knowing you’re in a place where you can grow.

To get to the end of the day, and feel like we’ve achieved something.

That’s what it means when We invest in people.

READ MORE on InvestorsInPeople.com

Don't hesitate to contact us to discuss your requirements. We can chat via phone, video call or email as per your preference! 

Contact Us now and a member of the team will be happy to speak with you!

Need a confidential Chat?

If you need to discuss your needs discretely, please don’t hesitate to arrange a chat with one of our advisors, who will discuss your needs in complete confidence.

Signed NDA’s can be arranged if necessary!